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Frequently Asked Questions
1. General: 2. For Patients: 3. For International Patients 4. For Referring Physician: 5. For Research and Education:
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Q: How do I get directions to UCLA Radiology?
A: Click here for directions and parking information.


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Q: Are overnight accommodations available?
A: Yes. There are UCLA Guest Houses, hotels and apartments nearby. This includes the Tiverton Guest House that is owned by UCLA Medical Center for the benefit of patients and their families. Free transportation picks up patients from the Tiverton Guest House and some hotels to the hospital and Medical Plaza. We can recommend hotels that provide transportation to UCLA.

For Tiverton Guest House reservations, call (310) 794-0151 or visit their web site at www.tivertonhouse.ucla.edu.


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Q: Is discounted parking available?
A: Yes, discounted parking is available for all inpatients, and outpatients who qualify. Currently we offer a 10-day and 30-day parking permit. Please contact the Patient Relations Department for current pricing.
Inpatient(310) 825-7271
Outpatient(310) 794-1276
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Q: Can you recommend a specialist, the best radiologist you have at UCLA for my case?
A:

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Q: What is UCLA's latest imaging technology for _______illness?
A:

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Q: How can I schedule for an appointment?
A: You may call Radiology scheduling at (310) 301-6800 or fax at (310) 794-9035.

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Q: How can I transfer my film(s) done in other hospital to UCLA?
A:

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Q: What is the time period for the entire process of getting an appointment after you've received my records?
A:

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Q: How can I obtain my medical records/reports?
A: Send a written authorization request to have your medical records copied to:

UCLA Medical Correspondence
10833 Le Conte Ave., Suite BH225 CHS 177620
Los Angeles, CA 90095

You may also fax your request to : (310) 825-3356

General Phone Inquires: (310) 825-3356
Outpatient Records: (310) 794-1619
Inpatient Records: (310) 825-4000

UCLA Medical Group patients seen by UCLA Medical Group providers in private practice will need to contact those offices directly to obtain their medical records.


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Q: How can I obtain a copy of my films?
A: You can contact the film library at 310-825-6425.
A signed, written request is required and can be faxed to 310-825-3205.
$10/sheet of film
$15 for a CD


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Q: I received a bill and have questions about it. Whom can I call for assistance?
A: If you received inpatient or outpatient services at UCLA Healthcare and would like to speak with a customer service representative, please call (310) 825-8021. If you have already received a hospital or physician bill, you may also reference the phone number indicated on the bill.

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Q: Can your office write a letter for us so we can apply for a Visa?
A: First, we have to get a doctor to accept your case and have a treatment plan. As soon as we collect the estimated charges for recommended treatment, then we will write a letter indicating that you have paid the estimated charges and that you are scheduled for an appointment. This is the information usually required before you can obtain a visa, if a letter is required. Please review U.S. Visa requirements at http://www.unitedstatesvisas.gov.

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Q: Can I send my patient's medical report and medical films for reviewing? How much do you charge?
A: Yes. In many cases, our faculty are willing to conduct these medical record reviews. We would need the most current (within the past month) medical reports, MRI and CT films. In this particular example, there will be a review fee of $350 payable to the physician's office.

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Q: If the Medical Records are in a foreign language, can they be sent this way and you translate them?
A: Your medical records will need to be in English. If a friend or a relative translates your records, please note it on the records. If you prefer we can recommend translation companies experienced in medical record translation.

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Q: What are the education requirments for pursuing a career as a radiologist?
A:

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Q: Where can I obtain the information about medical school applications process and applying to the David Geffen School of Medicine at UCLA?
A: For comprehensive information regarding applying for medical school, visit the Association for American Medical Colleges web site at http://www.aamc.org/students/considering/gettingin.htm.

For information about applying to the David Geffen School of Medicine at UCLA, visit the UCLA Health Sciences web site at http://dgsom.healthsciences.ucla.edu/admissions

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Q: I am a fourth year medical student. How can I set up an elective in radiology?
A: You may contact Lara Gold to assist in your schedule.
Lara Gold, HR/Medical Student Coordinator
Phone: 310-825-5806
E-mail: lgold@mednet.ucla.edu


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Q: Where can I obtain the information about the Residency Training Programs and application process?
A: Click here to visit the residency programs and application process.

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Q: Where can I obtain the information about the fellowship programs and application process?
A: Click here to visit the fellowship programs and application process.

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Q: How can I get a residency verification?
A: You may contact Lara Gold at (310) 825-5806 or LGold@mednet.ucla.edu.

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